Gavin,
December 22nd, 2022
• Gift
Thank you so much to the best Santa on Cameo! This is the second year our family has used you for a cameo and you always do a fantastic job. Our kids love you. We love that you take your time and never rush. Our cameos are always better then we expected. Santa knows what we want:) We hope you have a great Christmas and we look forward to many more years of Cameos together. Take care Santa! Happy New Year.
Everly,
December 20th, 2022
• Christmas
The video Santa created for my nieces was absolutely perfect and worth every penny!!! The girls LOVED watching Santa speak to them and we loved watching their faces light up! They ask to watch the video every single day (multiple times actually!). This was so special, thank you so much Mr. Santa, you have a heart of gold <3
Charlotte
March 1st, 2023
• Advice
This cameo absolutely made my daughter’s day! You can tell Santa really took his time with this one and made her feel so special. We will always book this Santa for future cameos for our daughter!!

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Frequently asked questions

How can I check the status of my personalized Cameo video?

You can check the status of your Cameo request through the link provided in your confirmation email.

Is there anything celebrities won’t do in my personalized Cameo video?

Cameo celebrities love connecting with their fans. While they are pretty open to most suggestions, celebrities have final say whether they will accept or decline a video. For a list of things that we don't allow, please take a look at our Acceptable Use Policy and Community Guidelines.

What should (and shouldn’t) I put in my request?

So long as your request isn't inappropriate or in violation of our Acceptable Use Policy or Community Guidelines, feel free to get as creative as you'd like with your request! The celebrities do have the right to decline any requests at their own discretion, though. Oh, and don't put any links in the request!

What’s the turnaround time for a personalized Cameo video?

Once you send your request over to a celebrity, they'll have up to 7 days to fulfill the request (for a regular Cameo) or 24 hours (for 24hr delivery.) You can check the status of your request in the Cameo app or through the link in your confirmation email. When the Talent fulfills your request, you'll receive a notification and email with a link to view the completed personalized Cameo video!

What if the celebrity doesn’t accept or fulfill my request in time?

If the request is declined or expires, we’ll notify you.

Do I get to keep my personalized Cameo video?

You sure do! You can always download the Cameo to your device, and it will live in your Cameo account.

I’m not happy with my personalized Cameo video. Is there anything I can do?

Unfortunately, personalized Cameo videos are non-refundable. If you believe your video is unusable or completely missed the mark of your request, please reach out to [email protected] so our team can take a look.

Can my video include closed captioning?

Yes! Once you receive your Cameo video link, you'll have the option to turn on 'CC' at the top right corner of the video player.

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