Ali
February 28th, 2023
• Other
Thank you so much for everything and being an incredible part of our CHIEFS kingdom. We were blown away that you were able to make the video to help us raise money for mom‘s funeral cost and all the costs piling up when you lose a loved one. We definitely could never do this on our own and you were just one piece of the puzzle that’s helping us get through it. Thank you so much for helping create awareness and hopefully it’ll help and again we are so incredibly proud of you! Go Chiefs
Edward
March 7th, 2021
• Birthday
All I have to say is well done! He did exactly what I expected and even added a little bit more which made it all worth it! My little brother was so excited and the pep talk worked. He started planning on how to have a better routine and everything. Thank you so much Justin! Will definitely consider getting more videos from you. Let’s go!!
Tory
December 30th, 2021
• Holiday
You have no idea how that snippet of your time and kind words changed and motivated my bf. Thank you SO MUCH from the bottom of my heart for making this Christmas extra special. You are truly an inspiration and may you be blessed beyond measure.

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Frequently asked questions

How can I check the status of my personalized Cameo video?

You can check the status of your Cameo request through the link provided in your confirmation email.

Is there anything celebrities won’t do in my personalized Cameo video?

Cameo celebrities love connecting with their fans. While they are pretty open to most suggestions, celebrities have final say whether they will accept or decline a video. For a list of things that we don't allow, please take a look at our Acceptable Use Policy and Community Guidelines.

What should (and shouldn’t) I put in my request?

So long as your request isn't inappropriate or in violation of our Acceptable Use Policy or Community Guidelines, feel free to get as creative as you'd like with your request! The celebrities do have the right to decline any requests at their own discretion, though. Oh, and don't put any links in the request!

What’s the turnaround time for a personalized Cameo video?

Once you send your request over to a celebrity, they'll have up to 7 days to fulfill the request (for a regular Cameo) or 24 hours (for 24hr delivery.) You can check the status of your request in the Cameo app or through the link in your confirmation email. When the Talent fulfills your request, you'll receive a notification and email with a link to view the completed personalized Cameo video!

What if the celebrity doesn’t accept or fulfill my request in time?

If the request is declined or expires, we’ll notify you.

Do I get to keep my personalized Cameo video?

You sure do! You can always download the Cameo to your device, and it will live in your Cameo account.

I’m not happy with my personalized Cameo video. Is there anything I can do?

Unfortunately, personalized Cameo videos are non-refundable. If you believe your video is unusable or completely missed the mark of your request, please reach out to [email protected] so our team can take a look.

Can my video include closed captioning?

Yes! Once you receive your Cameo video link, you'll have the option to turn on 'CC' at the top right corner of the video player.

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