Echosmith
Echosmith
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Making personalized videos for our fans has always been one of our favorite things to ...Read more
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Reviews

Reviews

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  • Christi
    January 15th, 2021
    • Anniversary
    On behalf of Diva and myself, many thanks to you three guys for one COOL Cameo...They don't get any Cooler than this! P.S. I do miss Jamie a lot, as I imagine you all do. While I'm sure he loves being a father and husband, I'd also love to see an Echosmith reunion (if you haven't had one already). That, for me, would be almost as much fun as seeing you guys perform on Saturday Night Live (assuming you haven't done that either)! Thank you again, and Rock On!
  • Riana
    December 10th, 2021
    • Give Thanks
    This is by far more amazing than I could've ever imagined. Thank you SO MUCH! She absolutely loved it and she couldn't believe you sang her favorite song. It was so genuine and heartfelt! In a heartbeat we'd go see one of your shows and meet you in person! We will cherish this for years! Both of us went right back to middle school with that song and we adore you! Love all your songs and have a Merry Christmas!
  • Naomi
    April 25th, 2021
    • Birthday
    Sydney, Graham and Noah I wish you were there to see the look on Naomi face, it was priceless... Not one dry eye in the room. Sydney I wish you Happy Birthday and Thank you for taking time out on your Birthday to wish Naomi Happy Bday and leave her with some words of encouragement. We appreciate it. Perfect!!! Guy's y'all amazing. Words can't express how you made her feel. Thank you sooo much
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If you pay on web by card, we reserve the amount when you place your order but only charge once you have received the video.
If you book a video on web with another payment method, we will always provide a full refund if the celebrity doesn’t respond.
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Frequently asked questions

Frequently asked questions

How can I check the status of my personalized Cameo video?
You can check the status of your Cameo request through the link provided in your confirmation email.
Is there anything celebrities won’t do in my personalized Cameo video?
Cameo celebrities love connecting with their fans. While they are pretty open to most suggestions, celebrities have final say whether they will accept or decline a video. For a list of things that we don't allow, please take a look at our Acceptable Use Policy and Community Guidelines.
What should (and shouldn’t) I put in my request?
So long as your request isn't inappropriate or in violation of our Acceptable Use Policy or Community Guidelines, feel free to get as creative as you'd like with your request! The celebrities do have the right to decline any requests at their own discretion, though. Oh, and don't put any links in the request!
What’s the turnaround time for a personalized Cameo video?
Once you send your request over to a celebrity, they'll have up to 7 days to fulfill the request (for a regular Cameo) or 24 hours (for 24hr delivery.) You can check the status of your request in the Cameo app or through the link in your confirmation email. When the Talent fulfills your request, you'll receive a notification and email with a link to view the completed personalized Cameo video!
What if the celebrity doesn’t accept or fulfill my request in time?
If the request is declined or expires, we’ll notify you.
Do I get to keep my personalized Cameo video?
You sure do! You can always download the Cameo to your device, and it will live in your Cameo account.
I’m not happy with my personalized Cameo video. Is there anything I can do?
Unfortunately, personalized Cameo videos are non-refundable. If you believe your video is unusable or completely missed the mark of your request, please reach out to [email protected] so our team can take a look.
Can my video include closed captioning?
Yes! Once you receive your Cameo video link, you'll have the option to turn on 'CC' at the top right corner of the video player.