Brandon
December 25th, 2022
• Christmas
Thank you Tia! My brother loved your video message and was the perfect Christmas gift. Very genuine, funny, kind — all the same reasons we are fans of yours. If I could give more stars I would! Highly recommend anyone else reading this review to get your video request in - you won’t regret it! Merry Christmas Tia!
Roger
February 11th, 2023
• Other
You made an old bloke in Manchester UK, very happy and the inclusion of my partner, Yvonne, of 32 years was just so touching. She's from Malaysia. She was briefly on TV in South East Asia... I digress. It's about the Cameo. You were absolutely Fantastic! Thank you so much! All the very best from me and mine, to you and yours!
Leilani
February 8th, 2023
• Birthday
My daughter was so surprised to receive her Cameo from Nani herself. Tia's birthday greeting was sweet, warm, funny and full of aloha. My daughter loved it, everyone loved it, and it really tied in to the sense of sentimentality I wanted to convey as a mother since Lilo & Stitch was a huge part of her childhood. It made her 21st birthday while studying abroad in Europe even more special. Mahalo and God bless!

Money back guarantee

If you pay on web by card, we reserve the amount when you place your order but only charge once you have received the video.

If you book a video on web with another payment method, we will always provide a full refund if the celebrity doesn’t respond.

Frequently asked questions

How can I check the status of my personalized Cameo video?

You can check the status of your Cameo request through the link provided in your confirmation email.

Is there anything celebrities won’t do in my personalized Cameo video?

Cameo celebrities love connecting with their fans. While they are pretty open to most suggestions, celebrities have final say whether they will accept or decline a video. For a list of things that we don't allow, please take a look at our Acceptable Use Policy and Community Guidelines.

What should (and shouldn’t) I put in my request?

So long as your request isn't inappropriate or in violation of our Acceptable Use Policy or Community Guidelines, feel free to get as creative as you'd like with your request! The celebrities do have the right to decline any requests at their own discretion, though. Oh, and don't put any links in the request!

What’s the turnaround time for a personalized Cameo video?

Once you send your request over to a celebrity, they'll have up to 7 days to fulfill the request (for a regular Cameo) or 24 hours (for 24hr delivery.) You can check the status of your request in the Cameo app or through the link in your confirmation email. When the Talent fulfills your request, you'll receive a notification and email with a link to view the completed personalized Cameo video!

What if the celebrity doesn’t accept or fulfill my request in time?

If the request is declined or expires, we’ll notify you.

Do I get to keep my personalized Cameo video?

You sure do! You can always download the Cameo to your device, and it will live in your Cameo account.

I’m not happy with my personalized Cameo video. Is there anything I can do?

Unfortunately, personalized Cameo videos are non-refundable. If you believe your video is unusable or completely missed the mark of your request, please reach out to [email protected] so our team can take a look.

Can my video include closed captioning?

Yes! Once you receive your Cameo video link, you'll have the option to turn on 'CC' at the top right corner of the video player.

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