Anonymous
June 6th, 2021
• Gift
I am keeping this as a surprise for my son's Graduation but he will be absolutely thrilled when he sees this. You are really amazing and so sweet!! I have watched your performances in so many things. My son was shocked that I knew who you were. He thought he "discovered" you. I showed him an episode of "It's a Living". I loved that show. He thinks that you are so pretty. You really never change. I wish I knew your secret potion. Thank you for being such a wonderfully kind person.
Anonymous
October 26th, 2022
• Birthday
The Honourable Ms. Ralph is the epitome of grace, generosity, and Black excellence. She was so inspirational with her genuine message and birthday wishes. And she selflessly found time to record for us on a day when nobody would ever expect her to bother with ANYTHING else besides celebrating with her own family. Her video was the perfect final surprise in a day full of perfectly executed birthday surprises, and stole the show at the party. Our appreciation knows no bounds! Thank you so much!
Jacie
February 25th, 2023
• Birthday
Sheryl Lee Ralph exceeded expectations with her birthday video! She's authentic, kind, hilarious, and empowering. Can I have two birthdays this year?

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Frequently asked questions

How can I check the status of my personalized Cameo video?

You can check the status of your Cameo request through the link provided in your confirmation email.

Is there anything celebrities won’t do in my personalized Cameo video?

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What should (and shouldn’t) I put in my request?

So long as your request isn't inappropriate or in violation of our Acceptable Use Policy or Community Guidelines, feel free to get as creative as you'd like with your request! The celebrities do have the right to decline any requests at their own discretion, though. Oh, and don't put any links in the request!

What’s the turnaround time for a personalized Cameo video?

Once you send your request over to a celebrity, they'll have up to 7 days to fulfill the request (for a regular Cameo) or 24 hours (for 24hr delivery.) You can check the status of your request in the Cameo app or through the link in your confirmation email. When the Talent fulfills your request, you'll receive a notification and email with a link to view the completed personalized Cameo video!

What if the celebrity doesn’t accept or fulfill my request in time?

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Do I get to keep my personalized Cameo video?

You sure do! You can always download the Cameo to your device, and it will live in your Cameo account.

I’m not happy with my personalized Cameo video. Is there anything I can do?

Unfortunately, personalized Cameo videos are non-refundable. If you believe your video is unusable or completely missed the mark of your request, please reach out to [email protected] so our team can take a look.

Can my video include closed captioning?

Yes! Once you receive your Cameo video link, you'll have the option to turn on 'CC' at the top right corner of the video player.

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