My friend was floored to receive his birthday message from The Cowboy! The amount of time & thought Mr. Picardo gave to this video was extremely generous, and his sincerity & genuineness came through. Both my friend and I were moved by the personal touches he added to make it a special moment for both of us. The anecdotes and the acknowledgment of our longstanding friendship really hit home. Great to know that one of your heroes is just as great off screen as he is on. Thank you, Mr. Picardo!

Robert, your are her favorite person and character. Happy 70th birthday. This personalized video will be played at her birthday party. We know it will be her favourite memory. You are incredible. We look forward to her meeting you someday. How marvelous. Wishing you continued success and great health and happiness. I know she will write a glowing review. Many thanks Sally and Barry Munro - Edmonton

Words can't describe how I feel right now after watching this video. I was trying to wait until my b-day party in December but I couldn't, so I watched it anyway. This is my second cameo from Mr. Picardo. It was heart-felt, genuine, and personable. Thank you so much for all that you do for us fans. This video put a HUGE smile on my face.