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Kentucky and Derby
Kentucky and Derby
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Derby and I were on “The Pack” on Amazon Prime. We love have fun and putting smiles o...Read more
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Reviews
Reviews
View all (52)
- AnonymousFebruary 25th, 2021• BirthdayThank you so much the both of you. I was so surprised, so happy and so touched to get a message from you. We very much enjoyed the pack and you were amond our few favorites. Derby looks very much like my dog, Arya. She is a mountain dog from the South West of France. Much love, take care, Flore, Tobydou and Arya (the doggies)
- QuinleyJune 15th, 2021• BirthdaySeriously amazing!!!!!! Thank you so very much for the video - she is going to flip out!! Hands down this will be her favorite birthday present.
- HaleyMay 19th, 2021• BirthdayI cannot thank you enough for the wonderful video. My daughter absolutely loved it!!! You made it so personal with the little bit of info provided. We appreciate your time & kind heartedness. Give Derby a great big hug from us! - Jenn
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Frequently asked questions
Frequently asked questions
How can I check the status of my personalized Cameo video?
You can check the status of your Cameo request through the link provided in your confirmation email.
Is there anything celebrities won’t do in my personalized Cameo video?
Cameo celebrities love connecting with their fans. While they are pretty open to most suggestions, celebrities have final say whether they will accept or decline a video. For a list of things that we don't allow, please take a look at our Acceptable Use Policy and Community Guidelines.
What should (and shouldn’t) I put in my request?
So long as your request isn't inappropriate or in violation of our Acceptable Use Policy or Community Guidelines, feel free to get as creative as you'd like with your request! The celebrities do have the right to decline any requests at their own discretion, though. Oh, and don't put any links in the request!
What’s the turnaround time for a personalized Cameo video?
Once you send your request over to a celebrity, they'll have up to 7 days to fulfill the request (for a regular Cameo) or 24 hours (for 24hr delivery.) You can check the status of your request in the Cameo app or through the link in your confirmation email. When the Talent fulfills your request, you'll receive a notification and email with a link to view the completed personalized Cameo video!
What if the celebrity doesn’t accept or fulfill my request in time?
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I’m not happy with my personalized Cameo video. Is there anything I can do?
Unfortunately, personalized Cameo videos are non-refundable. If you believe your video is unusable or completely missed the mark of your request, please reach out to [email protected] so our team can take a look.
Can my video include closed captioning?
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