Lisa
July 29th, 2022
• Birthday
Wow - you took this to heart and cared. I can’t thank you enough for being as amazing a human being off-camera as you are on it. So many great comments and thumbs up…I think you nailed this one. So sincere and uplifting - you have a gift. What a narrator you would make by the way…..your voice and delivery are spot on. She loved it and You rock! Regards, Respect and Appreciation….Rob Snyders (on behalf of my better half Lisa!)
Anonymous
August 26th, 2022
• Birthday
Truly amazing and personalized message for my wife. I can assure you she will be blown away by it and I will try to post a reaction video after she receives it on her birthday next week. Gina, you are awesome and I thank you so much for helping me bring a little joy in to my home. Thanks again, you nailed it!
Anne
January 4th, 2023
• Birthday
Gina was AMAZING! The message was so great and kind! I’m really thankful with her for making something so special for someone special for me.

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If you book a video on web with another payment method, we will always provide a full refund if the celebrity doesn’t respond.

Frequently asked questions

How can I check the status of my personalized Cameo video?

You can check the status of your Cameo request through the link provided in your confirmation email.

Is there anything celebrities won’t do in my personalized Cameo video?

Cameo celebrities love connecting with their fans. While they are pretty open to most suggestions, celebrities have final say whether they will accept or decline a video. For a list of things that we don't allow, please take a look at our Acceptable Use Policy and Community Guidelines.

What should (and shouldn’t) I put in my request?

So long as your request isn't inappropriate or in violation of our Acceptable Use Policy or Community Guidelines, feel free to get as creative as you'd like with your request! The celebrities do have the right to decline any requests at their own discretion, though. Oh, and don't put any links in the request!

What’s the turnaround time for a personalized Cameo video?

Once you send your request over to a celebrity, they'll have up to 7 days to fulfill the request (for a regular Cameo) or 24 hours (for 24hr delivery.) You can check the status of your request in the Cameo app or through the link in your confirmation email. When the Talent fulfills your request, you'll receive a notification and email with a link to view the completed personalized Cameo video!

What if the celebrity doesn’t accept or fulfill my request in time?

If the request is declined or expires, we’ll notify you.

Do I get to keep my personalized Cameo video?

You sure do! You can always download the Cameo to your device, and it will live in your Cameo account.

I’m not happy with my personalized Cameo video. Is there anything I can do?

Unfortunately, personalized Cameo videos are non-refundable. If you believe your video is unusable or completely missed the mark of your request, please reach out to [email protected] so our team can take a look.

Can my video include closed captioning?

Yes! Once you receive your Cameo video link, you'll have the option to turn on 'CC' at the top right corner of the video player.

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